Tops Club

What is Tops Club? .

At Shinhan Bank, we value your loyalty above all else which is why we have created a unique Tops Club System for our valued customers.

Tops Club Members are classified into Tops Club Grade based on Tops Club Point which is calculated from the customers contribution and performance at Shinhan Bank Vietnam.

Tops Club Grade	Tops Club Point
PREMIER	TOPS point >= 1,500 points
ACE	TOPS point >= 1,000 points
BEST	TOPS point >= 500 points
CLASSIC	TOPS point >= 300 points

How does Tops Club System work? .

Tops Club Members’ contribution and performance in 7 fields of Shinhan Bank transactions will be calculated and converted into Tops Club Point base on which Tops Club Grades will be applied.

TYPE	FIELD	UNIT OF PERFORMANCE	POINT PER UNIT
Deposit	Demand Deposit	By 500,000 VND	5
Deposit	Installment/ Time Deposit	By 500,000 VND	3
Loan	Personal Loan	By 5,000,000 VND	10
Credit Card	Payment amount for credit card	By 500,000 VND	1
Remittance	Outward Overseas Remittance	By Item	10
F/X	Foreign Exchange	By U$ 500	2
Other	Period of relationship with the bank	By 1 year	10 (max 100)

Why should I join Tops Club? .

Being a member of our Tops Club, you will receive exclusive benefits with endless rewards as you rise through the Tops Club Grades.

TYPE		PREMIER	ACE	BEST	CLASSIC
Account Management	Cash Withdrawal	Exemption	50% DC	30% DC	-
Account Management	All kinds of account management fees and commission	Exemption	Exemption	Exemption	Exemption
Remittance	Overseas Inward	Exemption	50% DC	30% DC	30% DC
	Overseas Outward	Exemption	50% DC	30% DC	-
	Domestic Outward	Exemption	50% DC	30% DC	-
Credit/Debit Card	Annual Fee	Exemption	Exemption	-	-
Credit/Debit Card	SMS Fee	Exemption	Exemption	-	-

When is my Tops Club Grade classified? .

Tops Club Members’ performance will be calculated for classification of Tops Club Grades by every 3 months and the Tops Club Grade of each classification period will be valid for 3 months.

In case your Tops Club Grades is downgraded at the next classification period, you will be given 3 month grace period for applying new grade.

For Example:

Setting Date	Performance calculation period	Valid Period for the grade
Jan 15^th	Oct ~ Dec of the previous year	Jan 15^th ~ Jul 14^th
Apr 15^th	Jan ~ Mar	Apr 15^th ~ Oct 14^th
Jul 15^th	Apr ~ Jun	Jul 15^th ~ Jan 14^th
Oct 15^th	Jul ~ Sep	Oct 15^th ~ Apr 14^th

Who are eligible to join the Tops Club? .

You are an individual customers of Shinhan Bank Vietnam

You DO NOT:

· Have overdue loan at the end of the previous month of setting date of customer grade.

· Had had over due loan over 3 months during the last 3 months of Tops Club Grade setting date.

· Have record of late payment (over 1 million VND and 5days+ late payment) for credit card over 4 times during the last 1 year of setting date.

You have earned 300 Tops Club Points plus.

Where can I get my Tops Club info? .

For more detailed information of our Tops Club System as well as your Tops Club Grade and Point, kindly contact:

Shinhan Bank Vietnam nearest branch.

Call Center: 1900-56-56-80

Tops Club

Personal